Customer Service Alert

Submitted by Candace.loya on

Currently, we are experiencing extremely long delays before your call is answered. At this time we are only taking emergency and outage calls. If your call is not about an urgent service request please call back on a future date. Thank you for your patience and understanding.

Deposit Alert

Submitted by pradeep.kandasamy01 on

SCE is not billing deposits to our residential customers. In the event you do see a deposit amount listed on the summary and confirmation page, be assured that you will not be billed a deposit. In the unlikelihood event a deposit is requested on your first bill, please contact us at 1-800-655-4555.

Online Claim Form Maintenance

Submitted by Candace.loya on

We are making improvements to SCE.com. You may not be able to submit your claim online during this time. Maintenance will start at 6 p.m. on Thursday, March 25, and continue until 4 a.m. Friday, March 26.

We apologize for any inconvenience this may cause.

Moving after March 25?

Submitted by pradeep.kandasamy01 on

SCE is in the process of implementing a new billing system. As a result, we are unable to accept request online past 3/25/2021. If you need to schedule a turn on or turn off after 3/25/2021, please call us at  1-800-655-4555

Payment Date

Submitted by pradeep.kandasamy01 on

SCE is in the process of implementing a new billing system. As a result, we are unable to take future dated payments at this time. We will accept future dated payments beginning 4/6/2021.

My Account View Delay

Submitted by Candace.loya on

We are experiencing technical issues with our SCE.com My Account. If you do not see your account info, please try refreshing the page. You can also use our MySCE mobile app. For all other inquiries please visit the Help Center.

Thank you for your patience, and we apologize for any inconvenience this may cause.